We are frequently asked about IEHP's version of managed care and how we differ from other managed care organizations.
IEHP is distinctive in many operational areas. For example, as a public, not-for-profit entity, our mission is much different than a for-profit commercial plan. As always, we put the health care and well-being of our members in front of any other concern. We have compiled a number of viewpoints or position papers that are specific to IEHP and will help you get to know us.
You will need Adobe Acrobat Reader 4 or later to view the PDF files. You can download a free copy by clicking below.

1. In California, Medi-Cal Managed Care Is Superior To Medi-Cal Fee-For-Service Care
2. Quality of Care in Managed Care: Utilization Management
3. Child Safety Program
4. Quality of Care in Managed Care: Member Wellness Services
5. Quality Of Care In Managed Care: Physician Site Review and Medical Record Surveys
6. Utilizing Capitation To Compensate Health Care Providers
7. Using A Formulary System For Prescription Drugs
8. The Primary Care Physician Relationship To Direct Care In Managed Care
9. Member Communication in Managed Care: Member Services
10. Member Health Plan Materials In Managed Care
11. An Overview of IEHP As A Local Initiative
12. IEHP Membership in LHPC
13. Member Rights and Responsibilities
14. An Overview of the Uninsured Population
15. NCQA Accreditation
16. Quality Improvement Activity Effectiveness