Status reports, briefs, and settlement information will help you stay up-to-date on precedent-setting ADA litigation.  Unsuccessful negotiations or mediation may lead to federal lawsuits.  Courts can order compensatory damages, back pay, or civil penalties up to $55,000 for the first violation and $110,000 for any subsequent one.    more...

Mediation, which is confidential and voluntary, can resolve some ADA disputes quickly and satisfactorily – without the expense and delay of formal investigation and litigation.     more...

Interactive doctor-patient discussions with individuals who are deaf or hard-of-hearing may require an interpreter to ensure proper diagnosis and treatment.  DOJ’s brief outlines the types of interpreter services including sign language, oral interpretation, cued speech, and Computer Assisted Real-time Transcription (CART).    more...

Learn about FREE options for effective telephone communication with individuals who have auditory and/or speech disabilities: ● National Telecommunication Relay Service (TRS) – two-way translation between individuals using a TTY and a standard telephone ● Speech-to-Speech (STS) Relay Service – assistance for individuals with speech disabilities by repeating their message verbatim      more...

Get the facts on common ADA misconceptions.    more...

Take advantage tax incentives that help eligible businesses comply with the Americans with Disabilities Act.  The Federal and California state governments offer Tax Credits and/or Deductions for improving accessibility and/or employing persons with disabilities.    more...

The ADA Accessibility Guidelines (ADAAG) include stringent criteria for health care Providers as well as additional requirements based on building use (special application 6 – Medical Care Facilities).  The Standards for Accessible Design apply to the architecture and construction of new buildings/facilities as well as alterations to existing structures.    more...

Identify accessibility problems and solutions for eliminating physical/architectural and communication barriers.  Use this informal checklist as a guide to meet your obligations under the ADA.  (for existing facilities only, not new construction or alterations)     more...

DOJ answers common questions about barrier removal and how it differs from requirements for new construction and alterations.    more...

Federal regulations for accessibility at Health care facilities include standards for the architecture of buildings, alterations, and new construction (ADA, Title III).    more...

This functional outline of the ADA’s Title III (section covering health care providers) helps you become familiar with key requirements that impact you and your patients.  DOJ’s overview provides details in bullet format for quick reference.    more...

This manual (with supplement) outlines ADA requirements for businesses to ensure access to goods, services, and facilities.  The reader-friendly format offers: ●   Lay terms and practical examples (limited legalese) ●   Focused, systematic description of requirements ●   Questions/answers and illustrations    more...

The official ADA website of the U.S. Department of Justice (DOJ) offers the most up-to-date information and practical guidance on design, construction, and operation: ● Regulations and standards impacting Providers and Members ● Accessibility and reasonable accommodations guidelines ● Solutions for ensuring access within your budget ● Tax credits and incentives ● Technical assistance and materials/publications    more...

Incorporating ADA Standards into initial building/alteration plans helps ensure patient safety as well as cost-effectiveness.  Review some of the most common accessibility errors/omissions identified through DOJ’s ongoing enforcement efforts.  Following each error/omission, you’ll find an explanation of its significance and reference to the appropriate requirement under the ADA Standards for Accessible Design.      more...

Learn about ADA compliance in an online course with 10 short lessons.    1.  Policies, Practices, and Procedures 2.  Communicating with Customers Who Have Disabilities 3.  New Buildings, Additions, and Remodeling 4.  Removing Barriers in Buildings That Are Not Being Remodeled 5.  Providing Access When Removing Barriers Is Not Readily Achievable 6.  Maintaining Accessibility 7.  Transporting Customers 8.  ADA Compliance Costs and Tax Incentives 9.  Enforcement of the ADA 10. Information Sources    more...

Get information on your compliance obligations, problem-solving assistance, and referrals from ADA experts – without the high cost of a consultant.  The 10 regional ADA & IT Technical Assistance Centers serve strictly as educational entities to help you understand your rights and responsibilities and have no enforcement or advocacy responsibilities.  Federal Region IX, Pacific, serves Arizona, California, Hawaii, Nevada, and the Pacific Basin.    more...