Reaching Out to Customers with Disabilities

U.S. Department of Justice (DOJ) with Representatives of Business and Disability Communities

2005

Learn about ADA compliance in an online course with 10 short lessons. 

1.  Policies, Practices, and Procedures

2.  Communicating with Customers Who Have Disabilities

3.  New Buildings, Additions, and Remodeling

4.  Removing Barriers in Buildings That Are Not Being Remodeled

5.  Providing Access When Removing Barriers Is Not Readily Achievable

6.  Maintaining Accessibility

7.  Transporting Customers

8.  ADA Compliance Costs and Tax Incentives

9.  Enforcement of the ADA

10. Information Sources

Take the ADA online course