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IEHP's Disability "HEALTH" Initiatives |
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This resource is dedicated to sharing IEHP's disability related programs and activities with our community.
As a leader in accessible health care, IEHP prides itself on more than a decade of linking people with disabilities to quality health care and wellness programs. We dedicate our efforts to programs and activities related to several primary HEALTH tenets:
Healthy Living
Education and Outreach
Access to Care
Leading the Way
Training Our Team
Health Care with Heart
Browse our various initiatives in more detail ...
Access To Care
IEHP produces Member materials in various alternate formats to make information more accessible to everyone. Various community collaborations help us to ensure cultural competency in designing materials for Members with diverse disabilities. more...
IEHP contracts with a key disability organization to map out bus stops and verify routes that will get Members within blocks of their Doctor’s office. more...
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP develops model policies, procedures, and programs to promote universal design and accessibility. more...
IEHP regularly conducts facility upgrades to stay current with ADA regulations and, in many cases, go beyond compliance. With a national focus on emergency preparedness, we focused improvements in recent years on ensuring accessibility in crisis situations. more...
IEHP Members who are seniors or have disabilities can order and receive medications without ever leaving home. We offer a Prescription-By-Mail Program and connect Members with pharmacies that make home delivery. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
IEHP keeps Members informed about the level of accessibility for each of our Doctors’ offices. We developed a site audit tool that exceeds state accessibility requirements and publish the results of evaluations in our semi-annual Provider Directory. more...
IEHP believes in accessibility at all levels – from health care services to administration. We provide all necessary reasonable accommodations for people with disabilities at meetings and trainings to ensure the opportunity for full and equal participation. more...
IEHP offers Sign Language interpretation services for medical appointments at no cost to Members who are deaf or hard-of-hearing. IEHP also maintains toll-free TTY numbers so you can reach Member Services and the 24-Hour Nurse Advice Line. more...
IEHP’s accessible, bilingual website links you to the most up-to-date information about your health care benefits, additional free services and activities, and ways to lead a healthy lifestyle. more...
IEHP knows that the right wheelchair can help Members with disabilities travel down the road to freedom. Our Wheelchair Seating Clinic links Members to high quality equipment and a consistent standard of care. more...
Education & Outreach
IEHP’s Audio Health Library stays open 24/7. Members can listen to hundreds of up-to-date, recorded health messages from medical experts. more...
IEHP publishes information-packed newsletters to help Members manage their health care. We keep Members informed of critical health issues as well as related prevention tips and wellness programs. more...
IEHP and the internationally famous Galloping Gourmet serve up healthy dishes and treats with a fun, family cookbook. Famous TV chef and food expert Graham Kerr gives IEHP Members a collection of recipes that are both good to eat and good for you. more...
Learn to “live well” so you can get more out of life. IEHP leads the nation as the first health plan to implement the “Living Well with a Disability” program for Members. more...
In response to requests from leaders of the disability community, IEHP developed a no-nonsense “Medi-Cal 101” curriculum. IEHP conducts the presentation for community based organizations in an effort to increase understanding of Medi-Cal options and how they work. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
IEHP participates in community events and conducts community outreach to raise awareness about health care options and the benefits of our plan for people with disabilities. We believe in strengthening the entire community and frequently sponsor events for or with organizations that have similar goals. more...
IEHP’s accessible, bilingual website links you to the most up-to-date information about your health care benefits, additional free services and activities, and ways to lead a healthy lifestyle. more...
IEHP wants you to be well. Our comprehensive Wellness Program provides prevention and intervention services that help Members prevent illness and secondary conditions. Learn more about our practical, accredited services and start nurturing your entire well-being. more...
Health Care With Heart
Up all night? So are we. Our Nurse Advice Line operates around the clock, 7 days a week via voice and TTY. When your Doctor’s office is closed, our Nurses can offer free and confidential advice to help you decide the best course of action to meet your medical needs. more...
In today’s hectic times, managing personal health care needs can get overwhelming. IEHP understands and offers our Members comprehensive health care monitoring and service coordination. more...
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP develops model policies, procedures, and programs to promote universal design and accessibility. more...
IEHP and the internationally famous Galloping Gourmet serve up healthy dishes and treats with a fun, family cookbook. Famous TV chef and food expert Graham Kerr gives IEHP Members a collection of recipes that are both good to eat and good for you. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
IEHP works to resolve any problems reported by Members in a timely manner but also tracks grievances to identify any trends in issues and populations, including disability. This analysis helps IEHP determine areas for quality improvement and training. more...
Deeply valuing the opinion of all our Members, IEHP partnered with CalOptima and the Center for Disability Issues and the Health Professions (CDIHP) to develop an enhanced CAHPS survey focused on the experience of Members with disabilities. more...
IEHP provides regular Team training on disability and health care issues. Our interactive, skill-building trainings focus on the needs of people with disabilities, accessibility, and communication. more...
IEHP invests in Members with disabilities by hiring staff specifically dedicated to ensuring they receive quality health care. The IEHP Team as a whole shows its dedication by participating in regular training and volunteering at community events. more...
With countless community connections, IEHP links Members to local resources with appropriate referrals and our comprehensive Community Resource Guide. This quick reference of services, supports, and advocacy organizations includes those dedicated to serving people with disabilities. more...
IEHP wants you to be well. Our comprehensive Wellness Program provides prevention and intervention services that help Members prevent illness and secondary conditions. Learn more about our practical, accredited services and start nurturing your entire well-being. more...
IEHP knows that the right wheelchair can help Members with disabilities travel down the road to freedom. Our Wheelchair Seating Clinic links Members to high quality equipment and a consistent standard of care. more...
Our prescription policy is simple. We commit to providing appropriate drug therapy for each Member. You don’t have to worry about monthly limits or denials for prescriptions your Doctor shows are medically necessary. more...
Healthy Living
Up all night? So are we. Our Nurse Advice Line operates around the clock, 7 days a week via voice and TTY. When your Doctor’s office is closed, our Nurses can offer free and confidential advice to help you decide the best course of action to meet your medical needs. more...
IEHP produces quality materials in Braille and audio formats by contracting with key organizations serving people with sensory disabilities. more...
IEHP contracts with a key disability organization to map out bus stops and verify routes that will get Members within blocks of their Doctor’s office. more...
In today’s hectic times, managing personal health care needs can get overwhelming. IEHP understands and offers our Members comprehensive health care monitoring and service coordination. more...
As the Inland Empire’s principal health plan for people with disabilities, IEHP maintains a strong relationship with the Center for Disability Issues and the Health Professions (CDIHP). more...
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP’s Disability Program Team Members contribute countless hours of community service by serving on local boards, committees, and task forces. more...
Whether you use a telephone or TTY, we make sure Members can easily connect with our friendly, bilingual Member Services Representatives. more...
Providing quality health care requires listening to our Members and letting their wisdom guide our services. That’s why IEHP’s Members with Disabilities Workgroup serves as one of our most important collaborations. more...
IEHP Members can choose doctors and pharmacies that meet individual accessibility needs and that are close to home. IEHP’s Provider Directory includes critical information about our large network of doctors as well as an accessibility rating. more...
Partnering with a 30-year-old legal clinic, IEHP helps to increase education opportunities and legal options for people with disabilities. more...
IEHP and the internationally famous Galloping Gourmet serve up healthy dishes and treats with a fun, family cookbook. Famous TV chef and food expert Graham Kerr gives IEHP Members a collection of recipes that are both good to eat and good for you. more...
IEHP brings together more than 50 organizations to work on cooperative projects to benefit people with disabilities in Riverside and San Bernardino Counties. more...
IEHP’s links naturally with local independent living centers (ILCs). We share a goal of helping individuals with disabilities access the services and supports necessary to live healthy and independently. more...
IEHP employs a full-time social worker to serve as a liaison for our Members at the Inland Regional Center. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
Teaming up with the San Bernardino 66ers each season, we proudly host a Baseball Community Night for nearly 3,000 of our friends, family, and representatives of disability organizations. more...
Promoting the Possible
IEHP works closely with PossAbilities to promote hope and new direction through healthy lifestyle choices and education. We spotlight competitive and recreational sports for people with disabilities to raises awareness of the many athletic and fitness options for individuals with all levels of skill, ability, and mobility. more...
IEHP collaborates on national research initiatives to ensure quality health care for people with disabilities. more...
Sometimes “pain management” offers the best medicine for chronic conditions. For those times, IEHP offers a comprehensive Pain Management Clinic in cooperation with Riverside County Regional Medical Center (RCRMC). more...
With countless community connections, IEHP links Members to local resources with appropriate referrals and our comprehensive Community Resource Guide. This quick reference of services, supports, and advocacy organizations includes those dedicated to serving people with disabilities. more...
IEHP knows that the right wheelchair can help Members with disabilities travel down the road to freedom. Our Wheelchair Seating Clinic links Members to high quality equipment and a consistent standard of care. more...
IEHP sponsored the Inland Valley Wheelchair Tennis Association to support the local athletes with disabilities and to raises awareness of the many sports and fitness options for individuals with all levels of skill, ability, and mobility. more...
Our prescription policy is simple. We commit to providing appropriate drug therapy for each Member. You don’t have to worry about monthly limits or denials for prescriptions your Doctor shows are medically necessary. more...
Leading the Way
Our advertising reflects our core beliefs – including integration of people with disabilities in our society. You’ll see people with disabilities accessing health care services, talking with their doctors, and simply going about their daily lives in our community. more...
In today’s hectic times, managing personal health care needs can get overwhelming. IEHP understands and offers our Members comprehensive health care monitoring and service coordination. more...
As the Inland Empire’s principal health plan for people with disabilities, IEHP maintains a strong relationship with the Center for Disability Issues and the Health Professions (CDIHP). more...
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP develops model policies, procedures, and programs to promote universal design and accessibility. more...
Providing quality health care requires listening to our Members and letting their wisdom guide our services. That’s why IEHP’s Members with Disabilities Workgroup serves as one of our most important collaborations. more...
IEHP pinpoints both available and needed resources for seniors and people with disabilities with surveys to Providers across the Inland Empire. Partnering with the Center for Disability Issues and the Health Professions, IEHP identifies specific skills and disability knowledge among primary care Doctors and Specialists. more...
No cure beats prevention. That’s why IEHP invests millions of dollars into an incentive program for Providers who help Members stay healthy. more...
As a key stakeholder, IEHP participated in state workgroups exploring Medi-Cal Redesign. more...
Deeply valuing the opinion of all our Members, IEHP partnered with CalOptima and the Center for Disability Issues and the Health Professions (CDIHP) to develop an enhanced CAHPS survey focused on the experience of Members with disabilities. more...
An independent study by a premier healthcare policy research firm indicates IEHP achieves higher levels of accessibility and choice among a larger group of experienced providers than the California’s current fee-for-service (FFS) system. more...
IEHP consistently meets or exceeds stringent national standards of excellence for health care service delivery. more...
IEHP possesses the highest level of national accreditation for helping Members stay healthy and well. more...
IEHP collaborates on national research initiatives to ensure quality health care for people with disabilities. more...
Sometimes “pain management” offers the best medicine for chronic conditions. For those times, IEHP offers a comprehensive Pain Management Clinic in cooperation with Riverside County Regional Medical Center (RCRMC). more...
Training Our Team
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP produces fact sheets to help Providers stay up-to-date on requirements of the Americans with Disabilities Act. Ensuring Providers have necessary information and links to resources helps us increase access to quality health care for our Members. more...
IEHP keeps Members informed about the level of accessibility for each of our Doctors’ offices. We developed a site audit tool that exceeds state accessibility requirements and publish the results of evaluations in our semi-annual Provider Directory. more...
IEHP provides regular Team training on disability and health care issues. Our interactive, skill-building trainings focus on the needs of people with disabilities, accessibility, and communication. more...
IEHP publishes information-packed newsletters to help medical professionals in our Provider network stay current on health care and service issues. The Heartbeat and ScrubTalk form quarterly updates on IEHP services and gives strategies for strengthening the doctor-patient relationship. more...
IEHP collaborates with the Center for Disability Issues and the Health Professions (CDIHP) to provide disability training to our Provider network. Providers learn how to improve access to health care and better serve Members with disabilities each year at the IEHP University. more...
IEHP collaborates on national research initiatives to ensure quality health care for people with disabilities. more...
The IEHP Cultural & Linguistics Task Force focuses on designing appropriate and accessible health care services for diverse populations, including seniors and persons with disabilities. The Task Force hosted a Disability Awareness Week to bring broader understanding of related cultural and linguistics issues to the full Team. more...
IEHP’s accessible, bilingual website links you to the most up-to-date information about your health care benefits, additional free services and activities, and ways to lead a healthy lifestyle. more...
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