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IEHP Makes Health Care Simpler |
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IEHP links Members with disabilities to the most accessible health care through:
● Comprehensive accessibility initiatives
● Materials in alternative formats
● Care coordination that includes help finding a specialist, talking with doctors, and getting prescriptions
● Ongoing collaboration with community-based organizations
Use the following links to check out IEHP’s efforts to promote Accessibility to quality health care.
IEHP produces Member materials in various alternate formats to make information more accessible to everyone. Various community collaborations help us to ensure cultural competency in designing materials for Members with diverse disabilities. more...
IEHP contracts with a key disability organization to map out bus stops and verify routes that will get Members within blocks of their Doctor’s office. more...
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP develops model policies, procedures, and programs to promote universal design and accessibility. more...
IEHP regularly conducts facility upgrades to stay current with ADA regulations and, in many cases, go beyond compliance. With a national focus on emergency preparedness, we focused improvements in recent years on ensuring accessibility in crisis situations. more...
IEHP Members who are seniors or have disabilities can order and receive medications without ever leaving home. We offer a Prescription-By-Mail Program and connect Members with pharmacies that make home delivery. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
IEHP keeps Members informed about the level of accessibility for each of our Doctors’ offices. We developed a site audit tool that exceeds state accessibility requirements and publish the results of evaluations in our semi-annual Provider Directory. more...
IEHP believes in accessibility at all levels – from health care services to administration. We provide all necessary reasonable accommodations for people with disabilities at meetings and trainings to ensure the opportunity for full and equal participation. more...
IEHP offers Sign Language interpretation services for medical appointments at no cost to Members who are deaf or hard-of-hearing. IEHP also maintains toll-free TTY numbers so you can reach Member Services and the 24-Hour Nurse Advice Line. more...
IEHP’s accessible, bilingual website links you to the most up-to-date information about your health care benefits, additional free services and activities, and ways to lead a healthy lifestyle. more...
IEHP knows that the right wheelchair can help Members with disabilities travel down the road to freedom. Our Wheelchair Seating Clinic links Members to high quality equipment and a consistent standard of care. more...
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