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Health Care with Heart |
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A pioneer among health plans, IEHP maintains a commitment to:
• Providing the best quality services
• Identifying and implementing best practices
• Using resources effectively and efficiently
• Cultivating a first-rate Team that is knowledgeable, supportive, and culturally competent
Use the following links to get a closer look at IEHP’s Heart.
Up all night? So are we. Our Nurse Advice Line operates around the clock, 7 days a week via voice and TTY. When your Doctor’s office is closed, our Nurses can offer free and confidential advice to help you decide the best course of action to meet your medical needs. more...
In today’s hectic times, managing personal health care needs can get overwhelming. IEHP understands and offers our Members comprehensive health care monitoring and service coordination. more...
IEHP believes teamwork helps build a healthier, stronger Inland Empire. Read about our numerous collaborations and how they strive to enhance health and wellness options for our Members and community. more...
IEHP develops model policies, procedures, and programs to promote universal design and accessibility. more...
IEHP and the internationally famous Galloping Gourmet serve up healthy dishes and treats with a fun, family cookbook. Famous TV chef and food expert Graham Kerr gives IEHP Members a collection of recipes that are both good to eat and good for you. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need. Real people who care answer calls quickly – and speak your language. No recordings, no voice mail, and no telephone prompts. more...
IEHP works to resolve any problems reported by Members in a timely manner but also tracks grievances to identify any trends in issues and populations, including disability. This analysis helps IEHP determine areas for quality improvement and training. more...
Deeply valuing the opinion of all our Members, IEHP partnered with CalOptima and the Center for Disability Issues and the Health Professions (CDIHP) to develop an enhanced CAHPS survey focused on the experience of Members with disabilities. more...
IEHP provides regular Team training on disability and health care issues. Our interactive, skill-building trainings focus on the needs of people with disabilities, accessibility, and communication. more...
IEHP invests in Members with disabilities by hiring staff specifically dedicated to ensuring they receive quality health care. The IEHP Team as a whole shows its dedication by participating in regular training and volunteering at community events. more...
With countless community connections, IEHP links Members to local resources with appropriate referrals and our comprehensive Community Resource Guide. This quick reference of services, supports, and advocacy organizations includes those dedicated to serving people with disabilities. more...
IEHP wants you to be well. Our comprehensive Wellness Program provides prevention and intervention services that help Members prevent illness and secondary conditions. Learn more about our practical, accredited services and start nurturing your entire well-being. more...
IEHP knows that the right wheelchair can help Members with disabilities travel down the road to freedom. Our Wheelchair Seating Clinic links Members to high quality equipment and a consistent standard of care. more...
Our prescription policy is simple. We commit to providing appropriate drug therapy for each Member. You don’t have to worry about monthly limits or denials for prescriptions your Doctor shows are medically necessary. more...
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