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Nurse Advice - Just a Call Away
Up all night? So are we. Our Nurse Advice Line operates around the clock, 7 days a week via voice and TTY. When your Doctor’s office is closed, our Nurses can offer free and confidential advice to help you decide the best course of action to meet your medical needs.
Making the Call
We’ve all been there. You or someone in your family is sick. The Doctor’s office is closed. “Should I go to the emergency room?” “Is there a feel-better remedy or treatment we can use at home until the Doctor’s office opens?” When you’re not sure what to do and your doctor’s office is closed, call IEHP’s 24-Hour Nurse Advice Line.
1-888-244-IEHP (4347) voice or 1-888-880-0833 TTY
What to Expect
A Nurse can assess the situation and offer:
● Guidance on the most appropriate care for routine, urgent, and emergency medical conditions
● Advice for situations that require immediate medical attention based on the severity of the problem (e.g., call 911 or go to the closest emergency room)
● Recommendations for the best course of action to meet your individual medical needs
● Education on home care
● Peace of mind
From the comfort and safety of home, you can talk to a Nurse about your medical needs when they happen. It’s like having a Nurse for a next-door neighbor – only faster.
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