Get the Care and Services You Want and Need

Friendly, bilingual Member Services Representative help IEHP Members get the services they want and need.  Real people who care answer calls quickly – and speak your language.  No recordings, no voice mail, and no telephone prompts. 

IEHP Member Services

Toll Free 1-800-440-4347 (IEHP) or 1-800-718-4347 (IEHP) TTY

IEHP Member Services Call Center is recognized for outstanding service:

·  Purdue University's "Center of Excellence" 2005 Award

·  Rated in the top 1% of health plans in a national healthcare survey, Customer Assessment Health Plan (CAHPS) 2006

What our Members say...

"If you call IEHP, they help you right away. They don't leave you sitting on hold!" – E. H., IEHP Member

"Lorgia (IEHP Member Services Representative) is a life saver. Thank you for helping my mother-in-law find a doctor. She said that no one has ever helped her like Lorgia. She's happy, and that makes me happy, too." – J. M., IEHP Member, Son-in-law

"My son has Asthma. I called IEHP Member Services, and they enrolled him, and my family in the IEHP Family Asthma Program. Together, we learned ways to control his Asthma. Thank you IEHP, and thank you for making it free!" – C. W., IEHP Member

"I was in a four-car accident, it was the most horrific experience of my life. Thank you Gloria, Lucy, and Edward (IEHP Member Services Representatives) for being so kind to me. They helped me get physical therapy, and straighten out my financial problems." – K. H., IEHP Member

"Wow! I want to thank Rosa (IEHP Member Services Representative) for her terrific service. When I called about problems getting my medicine, I was worried and upset. She solved the problem and now I’m happy." – S. L., IEHP Member