IEHP Develops Pioneering Access Policies

IEHP develops model policies, procedures, and programs to promote universal design and accessibility.

Moving Beyond the ADA

Everyone in the community – regardless of age or disability – should have access to health care.  This means creating a “barrier-free” environment, often with reasonable accommodations or modifications. 

That’s why IEHP’s initiatives consistently meet or exceed Americans with Disabilities Act (ADA) standards.  As a leader in serving people with disabilities, we’re beginning to look beyond the ADA.  That’s the law and our commitment. 

As a model health plan for people with disabilities, we strive to set the bar higher each year.  So we’re looking toward a future of universal design.   Universal Design Universal design concepts focus on all people, not just those with disabilities.  Actually, the approach assumes that everyone has a disability by recognizing that we all become disabled with age (whether we want to admit it or not).

IEHP views universal design as integrated, people-accommodating features such as:

● Doors wide enough to make moving equipment and furniture easier for everyone

● Restrooms with enough space for individuals using wheelchairs as well as parents with strollers or several children

● A place to sit for those who may not be able stand while transacting business (e.g., anyone who is tired, not feeling well, using a walker/cane, or pregnant)

● Dispersed, spaced seating in waiting areas so individuals with wheelchairs, strollers, etc. can sit with others and be out of traffic lanes

● Our plans for future programs as well as policies and procedures reflect this commitment.  We want your health care services and total experience to be easily accessible, regardless of your age or disability.