Don't lose your Medi-Cal
Renew your Medi-Cal coverage.
Did you know? Your Medi-Cal needs to be renewed each year to keep your benefits.
- Once a year, you will get a letter in the mail that tells you if your Medi-Cal was automatically renewed by the county or if your county needs more information.
- It’s important to read this letter and follow the instructions.
What information will the county ask for?
- Completed renewal forms
- Verification (such as a copy of your pay stub)
- Updates to your contact information
If your county asks for more information, you must give it to them by the due date. If you do not respond by the due date, your Medi-Cal benefits may end.
How can you turn in this information?
You may submit the information online, by mail, in person, or phone.
- Go online:
- Create your online account today by going to BenefitsCal.com, and selecting the “Create an Account” link. To learn more, watch the video: “BenefitsCal: How to Create an Account”
- If you already have a BenefitsCal.com account, you can submit by following the steps in this video: “BenefitsCal How to Submit a Medi-Cal Renewal”
- Mail the packet back to your county.
- Visit your county office in person.
- Call your county office:
- Riverside County: 1-877-410-8827, Monday-Friday, 8am-5pm
- San Bernardino County: 1-877-410-8829, Monday-Friday, 7am-5pm
What if you miss the due date?
Contact the county to find out if you can still turn in your paperwork.
Who do you talk to if you have questions?
If you need more help, call IEHP at 1-888-860-1296, Monday-Friday, 8am-5pm or your county Medi-Cal office:
- Riverside County: 1-877-410-8827, Monday-Friday, 8am-5pm
- San Bernardino County: 1-877-410-8829, Monday-Friday, 7am-5pm
What happens after you fill out and submit your information?
You will receive a letter from the county once your documents have been reviewed.
Recently moved? What information do you need to give the county?
Contact the county office to make sure they have current information for you and your family.
This includes:
- Current name
- Address
- Phone number
- Email address
The county needs this to contact you with important information about your Medi-Cal.