Don't Lose Your Medi-Cal: Take Action Today!
The Clock Is Ticking on Your Medi-Cal Benefits...
Over the past three years of the COVID public health emergency - known as PHE - you were able to keep your Medi-Cal without renewing it. As we move out of the PHE, you need to take action now to keep getting the same health care coverage.
Your Medi-Cal needs to be renewed each year to keep your benefits
Information to Keep in Mind
Once a year, you will get a letter in the mail from the county that tells you if your Medi-Cal was automatically renewed by the county or if your county needs more information.
It’s important to read this letter and follow the instructions.
What Information Will the County Ask for?
Completed Renewal Forms
Contact Info Updates
If your county asks for more information, you must give it to them by the due date.
If you do not respond by the due date, your Medi-Cal benefits may end.
How Can You Turn in This Information?
You may submit the information online, by mail, in person, or phone.
1. Go Online
Create your online account today at BenefitsCal.com, and select the “Create an Account” link. Watch the video above.
If you already have a BenefitsCal.com account, you can submit by following the steps in the video above.
2. Mail packet to county
3. Visit your county office
FAQs: Questions & Answers About Renewing Your Medi-Cal
Frequently Asked Questions
- Do I need to complete a Medi-Cal renewal?
Yes, it’s time for you to act now! During the COVID-19 Public Health Emergency (PHE), your Medi-Cal was renewed automatically – even if you had changes in your household. But now Medi-Cal members like you must again renew coverage each year to keep your health care benefits.
Your county will mail you a letter or yellow envelope about your Medi-Cal eligibility. The letter will tell you if your Medi-Cal coverage was renewed automatically. If the county could not auto-renew, then you’ll need to complete the packet and return it right away by mail or in-person to your Medi-Cal office. Or fill it out online at www.BenefitsCal.com.
Always make sure your contact information is updated with your local county office.
- What if I’m not sure of my Medi-Cal renewal date?
You can contact your local Medi-Cal county office, call IEHP’s Eligibility team at 1-888-860-1296 or visit www.BenefitsCal.com. (You can set up an online account if you don’t have one yet.)
- How do I update my contact information?
- How do I report a change if I have SSI?
If you get SSI, Social Security will process your Medi-Cal renewal. If you have questions:
Call 1-800-772-1213 (TTY: 1-800-325-0778, Monday through Friday, 8am – 7pm, or
Contact your local Social Security office via their online locator.
- What if I am no longer eligible for Medi-Cal?
You may be able to get health coverage through Covered California. The county office will send you information about how to sign up.
- Who do I contact if I have additional questions?
If you need more help, call IEHP’s Eligibility team at 1-888-860-1296, Monday-Friday, 8am-5pm. Or contact your county Medi-Cal office:
Riverside County: 1-877-410-8827, Monday-Friday, 8am-5pm
San Bernardino County: 1-877-410-8829, Monday-Friday, 7am-5pm