Who can get preventive care services?
IEHP members who are infants, children and youth up to age 21 can get these services at no cost.
What are preventive care services?
Services that ensure that infants, children and youth under age 21 get the care they need at the right age. This includes screenings for medical, dental, vision, hearing, mental health and substance use disorders. You or your child may also get developmental services, specialty care and needed vaccines to keep you healthy.
Developmental services include early intervention through screening tools such as the Ages and Stages Questionnaire (ASQ-3). The ASQ-3 is a developmental screening for children ages 0-5 that provides a fast, helpful and detailed look at how your child is growing and developing. IEHP provides a free online ASQ-3 screening for your child at any time. Click here to request a free ASQ-3 screening.
IEHP covers screenings (including lead blood-level assessment) any time you need them at no cost to you.
Check-ups and screenings can help doctors find health issues early. If a physical or behavioral health issue is found during a check-up or screening, IEHP will cover the care needed to address it.
How do I get preventive care services?
Set up a visit for any check-ups, screenings or other preventive care through your or your child’s doctor.
If you or your child are eligible to receive the COVID-19 vaccine (5 years or older), it is also important that you get the vaccine as soon as possible. To set up an appointment, please visit https://myturn.ca.gov/.
To learn more about preventive care services, please call IEHP member Services at 1-800-440-IEHP (4347), Monday-Friday, 7 a.m.-7 p.m. and Saturday-Sunday, 8 a.m.-5 p.m. TTY users should call 1-800-718-IEHP (4347).
What to do if your child is denied care?
Children enrolled in Medi-Cal have the right to regular check-ups and medical services.
If your child's care was denied, reduced, or stopped, please see Your Medi-Cal Rights Guide for more information.
