Understanding Insurance

This is our one-stop shop that answer members most frequently asked questions about IEHP.

What's a primary care physician or PCP?  That's your main doctor. What's a CWC? It's a Community Wellness Center. We've collected all of the terminology and what it means, here.

Many California residents who are uninsured may be eligible for health care coverage through Medi-Cal, Covered California or for county-based programs. We've got some information for you here.

For the first time in history, low-income Californians aged 50 and up are eligible for full-scope Medi-Cal benefits, regardless of their immigration status. 

When you can't reach your doctor after hours or your doctor is not available, you've got options.

We offer many additional services at IEHP, from enhanced care management to Interpreter services.

IEHP Health Navigators can connect your students to health resources and more to stop missing class and start making the most of their educational journey.

What is Medicaid managed care? We will tell you everything you need to know during this guide.

IEHP offers Medication Therapy Management (MTM) to qualified members. Under MTM, our clinical pharmacy team can review your medicine, provide a medication action plan and help with disease management.